Patient Message Center

Capio Partners’ Complaintless Collections™ culture is based on treating patients with dignity and respect.

If for any reason you feel that Capio has not fulfilled its commitment to Complaintless Collections™, please let us know by completing the form below.

The more information you provide the better able we will be to assist you.

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First Name:*

Last Name:*

Email:*

Telephone Number:*

Account Number:*

Address:

City:

State:

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Please tell us the nature of your complaint*

-- Frequent or repeated calls Called outside 8am-9pm Used obscene, profane or other abusive language Threatened to take legal action Called after sent written cease of communication notice Debt was discharged in bankruptcy Debt resulted from identity theft Debt was paid Debt is not mine Did not receive notice of right to dispute Not enough information to verify debt i.d. amount of debt & name of creditor Did not disclose communication was an attempt to collect a debt Attempted to collect wrong amount Impersonated attorney, law enforcement or government official Indicated committing crime by not paying debt Contacted me after I asked not to Contacted my employer Contacted me instead of my attorney Talked to a third party about my debt Threatened to arrest me or take me to jail if I do not pay Threatened to sue me on debt that is too old to be sued on Sued me without properly notifying me of lawsuit Sued me where I did not live or did not sign for the debt Attempted to/Collected exempt funds (i.e. unemployment, child support, etc.) Seized or attempted to seize property

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Capio Partners is an asset manager. This is an attempt to obtain an uncollectible receivable and any information acquired will be used for that purpose. Calls to and from Capio Partners may be monitored or recorded for quality assurance purposes.